Pushline FAQ

We understand that occasionally items may arrive in less-than-perfect condition. If you receive a broken, torn, or damaged item, we are happy to offer store credit for the purchase price. To initiate a return for a damaged item, please contact our customer support within 14 days of receiving your order. We may request photographic evidence of the damaged item to process your return.

Yes, we take the security and privacy of your personal information seriously. We have implemented robust security measures to protect your data. Rest assured that your information is encrypted and stored securely.

We currently ship products to the USA and UK. If you're located outside these regions, please check back with us in the future as we expand our shipping destinations.

No, creating an account is not required. You can checkout as a guest. However, we highly recommend creating an account for a more streamlined shopping experience. With an account, you can track your orders, view order history, and receive personalized offers and recommendations.

Once your order has been shipped, you will receive an email notification with your tracking number. You can use this number to track your shipment and monitor its status on our website or through the carrier's online tracking system. You can check the status of your order here.

We understand that circumstances can change. If you need to change or cancel your order, please contact us here within 24 hours of placing your order. While we will do our best to accommodate your request, please note that once your order has been processed, it may no longer be possible to make changes.

Unfortunately, at this time we do not offer an exchange service. However, we are more than happy to assist you with returns and refunds.

If you have any other questions that we haven't answered, please feel free to contact us!